Too big to care: The Bank of America serves lawsuits, not customersWASHINGTON, DC, February 10, 2013 – If the banking industry had a “biggest losers” award, Bank of America Corp. (B of A) would win – and that’s not a good thing. B of A comes by its image problem honestly, and this may be the only way that “honesty” and “Bank of America” can be paired in a sentence without prompting laughter from bystanders.